Eternal Heart Hospital

Frequently asked questions


  1. How does India compare with other countries for medical treatment?
  2. India is emerging as a preferred healthcare destination for patients across the globe. In fact, medical tourism has earned a prominent position in statistics related to tourist influx as well as revenue generation for the service sector.

    India is considered a highly effective center for specialized treatments such as open-heart surgery, hip and knee replacement, pediatric cardiac surgery, dentistry, bone marrow transplant, cosmetic surgery, among others. opting India for getting the most complex medical problems sorted out?

    World-class services at affordable cost:
    International patients come to India for treatment because of the world-class facilities available here at affordable costs. Moreover, there are no waiting lists or queues to baffle patients or their families. You get immediate attention and assistance in hospitals anywhere in India.

    Skilled and well-qualified doctors:
    Indian doctors and surgeons are well known throughout the world for their skills and research. This country offers you the services of some of the world's highest-qualified medical professionals along with top-class biomedical facilities.

    Customized services:
    Here, patients can avail healthcare benefits in facilities varying in size from small, specialized clinics to large, multi-specialty hospitals. India's offerings are classified into a range of categories that can suit every budget and every need.

    Use of latest technologies:
    Indian hospitals are equipped with highly advanced equipment and use latest technologies to offer sophisticated medical services that are easily comparable to those offered by developed countries.

  3. How does Eternal Hospital compare with other hospitals?
  4. Why Eternal Hospital
    When you travel abroad for medical care, you want everything to go smoothly. Eternal’s International Patient Services coordinates all aspects of their care, including medical care, scheduling of appointments, interpretation services and guest services.

    Eternal Hospital’s department of international patient services works as a team to provide seamless service tailored to your personal and cultural needs.

    We impart the highest quality health care for patients from countries spread all over the world, so we understand and can anticipate your needs. We make every effort to assist you & be at your service during all phases of your care i.e. before you arrive, during your stay & after your discharge.

    To reach us - write to us at [email protected].

    World Class Infrastructure
    The magnitude of this institution being gigantic, every international patient is clubbed with a personal international care executive who provides seamless service at all stages and interactions.

    Our executive is caring, skilled and dedicated to your needs to make your stay efficient and unperturbed. He will assist you in navigating through the hospital systems, scheduling appointments with the most appropriate our experts, facilitating language interpreters & understanding your cultural expectations. Post your visit to Eternal, your coordinator will be your one point of contact for all future communications. Please contact [email protected] to schedule a medical appointment or to receive more information.

    Eternal Hospital’s department of international patient services works as a team to provide seamless service tailored to your personal and cultural needs.

    We impart the highest quality health care for patients from countries spread all over the world, so we understand and can anticipate your needs. We make every effort to assist you & be at your service during all phases of your care i.e. before you arrive, during your stay & after your discharge.

    To reach us - write to us at [email protected].

  5. I can’t speak English or native Indian languages. How will I communicate with the doctors?
  6. We will provide you an interpreter.

  7. Any special facilities and services that you provide international patients?
  8. Our special services for International Patients include:

    • Appointment Scheduling
    • Treatment packages in advance
    • Visa Assistance
    • Airport Pick-n-Drop facility
    • Hotel reservations, if needed
    • Language interpreters
    • Choice of cuisine
    • Internet access in the room.
    • Dedicated International executive during your entire stay with us at for all your medical & non-medical needs
    • Ambulance pick-up, if required

  9. Can I seek an appointment with a specialist at Eternal Hospitals even if I don’t have a local referral?
  10. Yes, you can.

  11. How can I book an appointment?
  12. By Mail.

  13. What type of information I need to provide before booking a medical appointment?
  14. Your Medical History & prescription for which you want to avail treatment.

  15. Will I be informed about Eternal Hospital’s pricing and duration of stay?
  16. Yes.

  17. Can you help me get a visa?
  18. Yes.

  19. Will you arrange for an airport pickup?
  20. Yes

  21. Can I seek an appointment with a specialist at Eternal Hospitals even if I don’t have a local referral?
  22. Yes, you can.

  23. What modes of payment do you accept?
  24. Cash / Credit Card

  25. Will I be able to claim my medical expenses from my health insurance provider?
  26. Yes, you can claim as per your policy terms

  27. Where will I stay till I’m admitted to the hospital or after I’m discharged?
  28. We will organize your stay as per your choice at your cost.

  29. Who is responsible for my stay and who can be reached for assistance?
  30. Our International Executive will organize your stay as per your choice at your cost.

  31. What are the required registration documents needed to register at the hospital?
  32. Valid Passport & VISA

  33. Will Eternal Hospitals be able to accommodate my food choices and preferences?
  34. Yes, your diet will be advised by your treating doctor & hospital dietician.

  35. Where is my family staying while I receive treatment?
  36. We will organize your stay as per your choice at your cost

  37. Where can I pray?
  38. We have a dedicated pray area.

  39. I would like to give a tip. Can I do that?
  40. No we don’t encourage tips.

  41. How can I contact my relatives in my home country?
  42. Yes, you can, through mail / skype.

  43. Who else will I meet other than doctors and nurses?
  44. Paramedical & Admin Staff

  45. What are the procedures involved in discharge and will I get a detailed report of my treatment?
  46. Discharge summary, final bill & complete medical records.

  47. Can I follow-up with doctors once I return to my country?
  48. Through phone & Email.