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number1800-121-3422
Doctor

International Patient

Why Eternal Hospital

Quality healthcare is a prime need for everyone, irrespective of the background. Coming with the same belief and persevering towards making health care services available and accessible to all, we at Sarvodaya have a well-planned approach to make the medical trip fruitful for the customer. With us, you get -

  • why

    Medical Opinion and Expense Estimate

    Get medical opinion from our adept professionals, based on the patients’ case study and medical history, along with a tentative estimate of the expenses that you may incur, even before you visit the hospital.

  • why

    Assured Quick Responses

    Rest assured to receive a reply to your queries within 48 hours, followed by details on the number and the type of medical assistance that may be needed.

  • why

    Medical VISA Assistance

    We provide medical VISA assistance letter on receiving the passport details of the patient and the attendant.

  • why

    Lodging Assistance

    We also provide help in booking hotels/guest houses/service apartments as may be needed by the patient.

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    Easy Payment Procedures

    All major international credit cards are valid for payment at Eternal Hospitals.

Services We Provide

Quality healthcare is a prime need for everyone, irrespective of the background. Coming with the same belief and persevering towards making health care services available and accessible to all, we at Sarvodaya have a well-planned approach to make the medical trip fruitful for the customer. With us, you get -

Eternal

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Frequently Asked Questions

Medical Consultation
How does India compare with other countries for medical treatment?

India is emerging as a preferred healthcare destination for patients across the globe. In fact, medical tourism has earned a prominent position in statistics related to tourist influx as well as revenue generation for the service sector.

India is considered a highly effective centre for specialized treatments such as open-heart surgery, hip and knee replacement, paediatric cardiac surgery, dentistry, bone marrow transplant, cosmetic surgery, among others opting India for getting the most complex medical problems sorted out?


World-class services at affordable cost

International patients come to India for treatment because of the world-class facilities available here at affordable costs. Moreover, there are no waiting lists or queues to baffle patients or their families. You get immediate attention and assistance in hospitals anywhere in India. 

Skilled and well-qualified doctors:

Indian doctors and surgeons are well known throughout the world for their skills and research. This country offers you the services of some of the world's highest-qualified medical professionals along with top-class biomedical facilities.


Customized services:

Here, patients can avail healthcare benefits in facilities varying in size from small, specialized clinics to large, multi-specialty hospitals. India's offerings are classified into a range of categories that can suit every budget and every need. 



Use of latest technologies:


Indian hospitals are equipped with highly advanced equipment and use latest technologies to offer sophisticated medical services that are easily comparable to those offered by developed countries.

How does Eternal Hospital compare with other hospitals?

Why Eternal Hospital

When you travel abroad for medical care, you want everything to go smoothly. Eternal’s International Patient Services coordinates all aspects of their care, including medical care, scheduling of appointments, interpretation services and guest services. 

Eternal Hospital’s department of international patient services works as a team to provide seamless service tailored to your personal and cultural needs. 


We impart the highest quality health care for patients from countries spread all over the world, so we understand and can anticipate your needs. We make every effort to assist you & be at your service during all phases of your care i.e. before you arrive, during your stay & after your discharge. 
To reach us - write to us at [email protected].

World Class Infrastructure

The magnitude of this institution being gigantic, every international patient is clubbed with a personal international care executive who provides seamless service at all stages and interactions. 

Our executive is caring, skilled and dedicated to your needs to make your stay efficient and unperturbed. He will assist you in navigating through the hospital systems, scheduling appointments with the most appropriate our experts, facilitating language interpreters & understanding your cultural expectations. Post your visit to Eternal, your coordinator will be your one point of contact for all future communications. Please contact [email protected] to schedule a medical appointment or to receive more information. 


Eternal Hospital’s department of international patient services works as a team to provide seamless service tailored to your personal and cultural needs.

We impart the highest quality health care for patients from countries spread all over the world, so we understand and can anticipate your needs. We make every effort to assist you & be at your service during all phases of your care i.e. before you arrive, during your stay & after your discharge. 

To reach us - write to us at [email protected].

I can’t speak English or native Indian languages. How will I communicate with the doctors?

We will provide you an interpreter.

What type of information I need to provide before booking a medical appointment?

Patient's case history/ current clinical reports/ scans & details of previous treatment taken can be shared with us for the evaluation by our team of expert doctors which would enable us to provide the cost and treatment plan prior to patient arrival

Will I be informed about Eternal Hospital’s pricing and duration of stay?

Yes.

Can you help me get a visa?

Yes, once you confirm your visit for medical treatment, our International Executive will send a visa requisition letter to the Indian Embassy in your country. A copy of the letter will be marked to you.

Can I seek an appointment with a specialist at Eternal Hospitals even if I don’t have a local referral?

Yes, our International Patient Service Desk will assist you for the same.

What modes of payment do you accept?

At the hospital: pay your hospital bill at the hospital directly through cash, card. We accept all major credit cards like VISA, MASTER Card, AMEX and CIRRUS.

The payments can also be transferred to the Hospital accounts through wire transfer prior to the arrival/ travellers cheque

Will I be able to claim my medical expenses from my health insurance provider?

Yes, you can claim as per your policy terms. We work with certain insurance providers and the list is available at our International Patients Service Desk or Admission counter. However, do note that we are unable to process or accept any other foreign insurance coverage for cashless (insurance covered) treatment. Insurance coverage is only provided by insurers and valid for in-patient procedures, staying at the hospital for more than 48 hours.

Where will I stay till I’m admitted to the hospital or after I’m discharged?

Our International Executive will organize your stay as per your choice at your cost. Facilities like hospital visits, on-call doctor, cab services and emergency ambulance can also be arranged by us.

What are the required registration documents needed to register at the hospital?

· Patient's name and passport number

· Medical escort's name and passport number

· Country

· Tentative date of arrival for treatment Note

·  For Medical Visa Traveller, it is mandatory to register at the Foreigner’s Regional Registration Office within 14 days of your arrival. Our International Assistance team will help you in all necessary formalities.

· Please bring passport size photographs with you for the above formalities.

· Any other formalities required as per Indian Government policies.

Will Eternal Hospitals be able to accommodate my food choices and preferences?

Yes, your diet will be advised by your treating doctor & hospital dietitian.

Where is my family staying while I receive treatment?

We will organize your stay as per your choice at your cost

Where can I pray?

We have a dedicated pray area.

I would like to give a tip. Can I do that?

No we don’t encourage tips.

How can I contact my relatives in my home country?

You can contact your relatives through mail / skype.

What are the procedures involved in discharge and will I get a detailed report of my treatment?

Discharge summary, final bill & complete medical records.

Can I follow-up with doctors once I return to my country?

Through phone & Email.