Right to Accessibility, availability and continuity of care
Right to Dignity and Privacy of Patient
Right to ensure Safety
Right to Confidentiality of Information
Right to Refusal of treatment
Right to Information & education
Right to express any special preference, spiritual or cultural need
Right to get protection from physical abuse and neglect
Right to give informed Consent
Right to Complain and Redressal
Right to Know the expected cost of treatment
Right to access to his/her Clinical records
Right to have second opinion
Right to transfer and continuity of care
Right to Know hospital rules & regulations
Your responsibilities as a hospital patient:
To provide complete and accurate information about his/her health, including present condition, past illness, hospitalizations, medications, natural products and vitamins and any other matters that pertain to his/her health.
Provide complete and accurate information including full name, address and other information.
To ask questions when he/she does not understand what the doctor or other members of the healthcare team tells about diagnosis or treatment. He/she should also inform the doctor if he/she anticipates problems in following prescribed treatment or condition alternative therapies.
Abide by all hospital rules and regulations:
Comply with the no-smoking policy
Comply with the visitor policies to ensure the rights and comfort of all patients. Be considerate of noise levels, privacy and safety. Weapons are prohibited on premises.
Treat hospital staff, other patients and visitors with courtesy and respect.
To be on time in case of appointments. To cancel or reschedule as far in advance as possible in case of cancellation or rescheduling of the appointments.
Not to give medication prescribed for him/her to others.
Provide complete and accurate information for insurance claims and work with the hospital and physician billing offices to make payment arrangements.
To communicate with the healthcare provider if his/her condition worsens of does not follow the expected course.
To pay for services billed for in a timely manner as per the hospital policies.
To respect that some other patients medical condition may be more urgent than yours and accept that your doctor may need to attend them first.
To respect that admitted patient and patients requiring emergency care take priority for your doctor.
To follow the prescribed treatment plan and carefully comply with the instructions given.
To accept, where applicable, adaptations to the environment to ensure a safe and secure stay in hospital.
To accept the measures taken by the hospital to ensure personal privacy and confidentiality of medical records.
To attend follow-up appointment as requested.
Not to take any medications without the knowledge of doctor and healthcare professionals.
To provide correct and truthful history.
To understand the charter of rights and seek clarification, if any